Customer Service Representative Job at Delta College South, Baton Rouge, LA

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  • Delta College South
  • Baton Rouge, LA

Job Description

Job Description

Job Description

Position Description: Are you looking for a job that helps others reach their career goals? Do you like talking with others about finding their calling in life? If so, then you might enjoy a job as an Admissions Representative. The Admissions Representative assists prospective students with education choices related to their career goals. This position requires a strong commitment to student success and the ability to work effectively in a fast-paced environment. You may also represent the institution at events, such as college fairs, high school visits, and in maintaining relationships with high school counselors and community organizations.

Key Responsibilities:Assist prospective students with the admissions process.Conduct informational sessions and tours for prospective students and families.Represent the institution at college fairs, high school visits, and other events.Develop and maintain relationships with high school counselors and community organizations.Evaluate applications for admission and make admissions decisions in accordance with institutional policies.Provide exceptional customer service to prospective students, families, and other stakeholders.Collaborate with other departments, to ensure a seamless enrollment process for students.Maintain accurate records of interactions with prospective students.Prrovide regular reports to the Director and other Supervisory staff.
Qualifications:Previous experience in admissions, student recruitment, or related field preferred.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Excellent organizational skills and attention to detail.Proficiency in Microsoft Office and CRM software.Ability to travel locally and work evenings as needed.Successful candidates must pass a pre-employment drug and background screening.

Job Tags

Afternoon shift,

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